Delana serves as the office manager and customer service representative at Winfield Paint & Body, where she is often the first point of contact for customers. She handles day-to-day communications, scheduling, and helps coordinate the flow of work through the shop to help ensure each repair stays on track.

Delana also manages the paperwork and administrative side of collision repair, including working with insurance companies, processing claims, and helping customers navigate the repair process. Her attention to detail and organizational skills help keep everything running smoothly behind the scenes.

With a friendly and professional approach, Delana is committed to making each customer’s experience as smooth and stress-free as possible from the first call to the final pickup.